Privacy Policy

Thank you for using the Citi Gold Card loyalty program mobile app. Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your information when you use our app. By using the Citi Gold Card loyalty program mobile app, you consent to the terms outlined in this privacy policy.

By downloading, installing, accessing, or otherwise using the Citi Gold Card loyalty program mobile app, you consent to the collection, use, and sharing of your personal information as described in this privacy policy. If you do not agree with any part of this policy, please do not use the app.

Information We Collect

When you use the Citi Gold Card loyalty program mobile app, we may collect the following types of information;

Personal Information

This may include your name, contact information, date of birth, and other information you provide when you sign up for the loyalty program.

Transactional Information

We may collect information about your transactions, including purchases, transfers and payments made using your Citi Gold Card.

Device Information

We may collect information about the device you use to access the app, such as your device type, operating system etc.

Use of Your Information

We may use the information we collect for the following purposes;

To provide and improve the Citi Gold Card loyalty program mobile app and its features.

To personalise your experience and provide tailored content and offers.

To process transactions and manage your loyalty program account.

To communicate with you about your account, transactions, and promotional offers.

To detect and prevent fraud and ensure the security of our app and users.

To comply with legal requirements and enforce our terms of service.

To develop new products, improve services, features, and performance.

Third Party Privacy Policy

The Citi Gold Card loyalty program (mobile app) may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies before providing any personal information.

Changes in Privacy Policy

Citi Gold Card Management reserve the right to update or amend this privacy policy at any time. Any changes will be effective immediately upon posting the updated policy on the app. Your continued use of the Citi Gold Card loyalty program (mobile app) after any such changes constitutes your acceptance of the revised policy.

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