We’re disappointed to see you go! If you’ve chosen to delete your Citi Loyalty Program account, we fully understand and respect your choice. Please keep in mind that deleting your account will permanently remove all your data from our system, including watch history, preferences, and saved information. Once your account is deleted, you will lose access to all associated features and benefits, and your personal data will be permanently erased from our servers. If you decide to rejoin in the future, you will need to create a new account, as your previous account information will not be recoverable. We are always eager to improve our services, so if there was anything specific that influenced your decision, we would love to hear from you. Your feedback is extremely valuable to us.